1. Introduction
At KLG Management Ltd, we respect your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with us. We are committed to complying with data protection laws, including the General Data Protection Regulation (GDPR).
If you have any questions or concerns about how we handle your personal data, please contact us:
KLG Management Ltd
[Registered Office Address]
Email: [Email Address]
Phone: [Phone Number]
2. What Personal Data We Collect
We collect and process personal data that you provide directly or that we gather through your interactions with us. The types of data we collect include:
2.1 Information You Provide Directly

• Personal Identifiers: Name, date of birth, gender, nationality

• Contact Information: Address, phone number, email address

• Identity Documents: Passport number, driver’s licence, National Insurance number

• Financial Details: Bank account information, payment records, transaction history

• Employment Information: Job title, company name

• Communication Records: Emails, phone calls, messages

2.2 Information Collected Automatically

• Technical Data: IP address, browser type, operating system

• Usage Data: Details about your interactions with our website and services

• Cookies and Tracking: Data collected through cookies and similar technologies

• Transaction Data: Details of payments and services provided

• Log Information: Time and duration of visits, pages accessed

2.3 Third-Party Data
We may receive personal data about you from:

• Business Partners: Information provided during collaborations

• Service Providers: Data from IT, analytics, or payment processors

• Public Sources: Social media profiles, public databases

• Regulatory Authorities: Compliance checks and legal records

3. How We Use Your Personal Data
We use your personal data to provide and improve our services, as well as to comply with legal obligations. Our processing activities include:
3.1 Service Delivery

• Managing your account and processing transactions

• Providing customer support and resolving issues

• Fulfilling contractual obligations

3.2 Business Operations

• Managing internal operations and service improvements

• Analysing usage patterns for product enhancement

• Monitoring and maintaining IT systems

3.3 Legal and Compliance

• Meeting legal, regulatory, and contractual requirements

• Conducting anti-fraud and identity verification checks

• Maintaining records for audit and compliance purposes

3.4 Marketing and Communication

• Sending updates, newsletters, and promotional content

• Conducting surveys and gathering feedback

• Personalising your experience based on your preferences

• You can opt out of marketing communications at any time.

3.5 Security and Risk Management

• Protecting our systems from unauthorised access

• Detecting and investigating suspicious or fraudulent activities

• Enhancing the security of our website and digital services

4. Legal Basis for Processing Your Data
We process your personal data only when we have a valid legal basis to do so. These include:

• Consent: You have given us explicit permission to process your data for a specific purpose (e.g., marketing).

• Contractual Necessity: Processing is required to fulfil a contract or to take steps before entering a contract.

• Legal Obligation: We are required by law to process your data (e.g., tax reporting, compliance).

• Legitimate Interests: Processing is necessary for the purposes of our legitimate business interests, provided these do not override your rights.

5. How We Share Your Data
We may share your personal data with:

• Service Providers: Companies that provide IT support, payment processing, or marketing services

• Professional Advisors: Legal, financial, and business consultants

• Regulatory Bodies: Government authorities when required by law

• Business Transactions: Buyers or investors in the event of a merger, acquisition, or sale

• Third-Party Partners: Collaborators involved in joint ventures or partnerships

We ensure that any third parties we share your data with are bound by confidentiality and data protection agreements.
6. Data Transfers Outside the EEA
If your personal data needs to be transferred outside the European Economic Area (EEA), we ensure that:

• The transfer complies with GDPR regulations

• Adequate safeguards are in place, such as standard contractual clauses

• You are informed when your data is being transferred internationally

We take steps to ensure that your data remains protected regardless of where it is processed.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, including:

• Service Delivery: For the duration of our business relationship

• Legal Compliance: To meet statutory and regulatory requirements

• Security: To maintain system integrity and traceability

Once the retention period ends, we securely delete or anonymise your data.
8. Your Data Protection Rights
Under GDPR, you have the right to:

• Access: Request a copy of your personal data held by us

• Correction: Request that inaccurate or incomplete data be updated

• Erasure: Request the deletion of data when it is no longer needed

• Restriction: Limit the processing of your data in specific situations

• Objection: Challenge the processing of your data for direct marketing

• Data Portability: Obtain a copy of your data in a structured format

• Withdraw Consent: Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details provided in this policy. We may require proof of identity before processing your request.
9. How We Protect Your Data
We use a variety of security measures to protect your personal data, including:

• Encryption: Protecting data in transit and at rest

• Access Controls: Restricting data access to authorised personnel

• Security Audits: Regularly reviewing our security practices

• Training: Educating staff on data protection and security protocols

While we strive to protect your information, please be aware that no system can be completely secure.
10. Use of Cookies
Our website uses cookies to improve functionality and user experience. Cookies help us to:

• Remember your preferences

• Analyse how our site is used

• Enhance security features

You can manage or disable cookies through your browser settings. Disabling cookies may affect the performance of some website features.
12. Contact Information
For further information about this Privacy Policy or to make a data-related request, please reach out to us:
KLG Management Ltd
[Registered Office Address]
Email: [Email Address]
Phone: [Phone Number]